As a small business owner in the online retail sector, you know that time is money. Every hour spent on manual data entry is an hour that could have been spent on growing your business. But what do you do when the volume of orders becomes too much to handle manually?
That was the problem facing one of our customers, who was receiving over one thousand orders a day. They were manually copying orders from their shipping software (ShipStation) to their returns management software (DPD Returns). Not only was this time-consuming, but it was also infeasible for their growing business.
The manual data entry process was not only impacting their productivity but also their customer service. With the high volume of orders, it was becoming increasingly difficult to keep track of returns and offer a good customer service experience.
To overcome this challenge, they turned to automation. By automating the data flow between the two platforms, they were able to save time and improve accuracy. This not only allowed them to focus on growing their business but also to offer a better customer service experience.
This is just one example of how automation can help online retailers overcome the challenges of manual data entry. By automating data flows between platforms, you can:
- Save time and money: Automating data flows eliminates the need for manual data entry, freeing up your time and resources for more important tasks.
- Improve accuracy: Manual data entry is prone to errors. Automating the process ensures that data is entered accurately and consistently.
- Stay compliant: Many industries have strict regulations around data handling. Automating the process ensures that you stay compliant with these regulations.
Automation can help you overcome the challenges of manual data entry, allowing you to focus on growing your business and offering a better customer service experience.